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Business Support Officer - TUCKER MEDICAL PTE. LTD.
TUCKER MEDICAL PTE. LTD.D11 Novena, Thomson, Watten Estate, SG3 days ago
Job descriptionAssist with ad-hoc IT-related requests as needed. Support monitoring of office supplies and ensure timely replenishment. Assist in digitally scanning and organizing billing invoices and other documentation for efficient record-keeping and processing. Diploma in any discipline Background in customer service, insurance claims, reconciliation, or healthcare administration will be an advantage. Strong organizational, problem-solving, and multitasking abilities. Effective communication and interpersonal skills. Detail-oriented, with strong focus on accuracy in documentation and financial reconciliation. Proficiency in Google Workplace, Microsoft Office Suite (Excel, Word, Outlook), with familiarity in IT systems, including Mac / iOS. Monday to Friday : 9 AM to 6 PM Saturday : 9 AM to 1 PM (Alternate)
Roles & Responsibilities
Key Responsibilities
1. Outstanding Claims and Reconciliation
- Track and follow up on all outstanding insurance invoices to ensure timely settlement.
- Monitor claim status and liaise with insurers to resolve rejections, delays, short payments, or discrepancies.
- Coordinate with providers and patients when additional documents or clarifications are required by insurers.
- Conduct follow-ups on claims outstanding.
- Support and update the daily reconciliation report of insurance claims and payments.
- Review insurer remittance advice and reconcile payments against clinic invoices.
- Assist the care coordination team with insurance-related inquiries for both self-pay and insured patients.
2. Office Support and IT Administration (Support Role)
Qualifications & Skills
Working Hours
Tell employers what skills you have
Microsoft Office
Microsoft Excel
Employee Communication
Literacy
Administration
Office Administration
Insurance Claims
Written Skills
Attention to Details
Customer Service
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Support Officer Pte • D11 Novena, Thomson, Watten Estate, SG