Senior Systems Analyst (NGEMR)

Responsibilities :

• Building strong rapport with business users, you will be involved in conducting requirements analysis, customization, configuration, system implementation, and training and providing on-going application support electronic-health-record (EPIC) applications.
• The appreciation and understanding of hospital processes will be key for your success in this role. You will be a critical resource to address any system downtime through providing 24 / 7 (non-shift schedule) application support to your users
• Provide on-going application support and be involved in various stages of the SDLC.
• Conduct user requirement analysis for the development / implementation of new systems and enhancements to existing systems.
• Evaluate potential solutions and make recommendations to resolve business problems.
• Involvement in the system integration testing phase prior to implementation.
• Plan and coordinate end-user training for any system implementations or enhancements.
• Liaise closely with business users and build good rapport.
• Liaise closely with vendors in project implementation, application testing, supporting application patches and upgrades in accordance with project methodologies and policies.
• Support the team in defining project requirements, tracking and documentation.
• Provide 24 / 7 primary application maintenance support (non-shift work)

Requirements :