Sales director

Responsibilities

• Ensure the salon’s physical appearance (layout, cleanliness, ambiance) aligns with its brand identity.
• Manage daily salon operations, including inventory control, equipment maintenance, and supply procurement.
• Oversee customer satisfaction initiatives, ensuring high-quality service delivery and resolving escalated client complaints.
• Develop and implement loyalty programs, promotions, or membership plans to retain and attract clients.
• Conduct performance reviews, set goals, and provide coaching to ensure team members meet service standards.
• Manage daily salon operations, including inventory control, equipment maintenance, and supply procurement.
• Ensure compliance with health, safety, and sanitation regulations (e.g., licensing, hygiene standards).

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