Indoor Sales Executive - ALLINTON ENGINEERING & TRADING PTE. LTD.

Roles & Responsibilities

Position Overview

We are looking for a proactive and customer-oriented Indoor Sales Executive to join our sales team. This role is focused on handling customer inquiries, preparing quotations, supporting outdoor sales, and ensuring smooth coordination across departments to provide outstanding customer service.

Key Responsibilities

• Handle incoming sales inquiries via phone, email, and walk-ins, providing timely and accurate responses.
• Prepare and follow up on quotations, sales orders, and tenders.
• Support Outdoor Sales Executives in managing accounts and fulfilling customer requirements.
• Coordinate with procurement, warehouse, and logistics teams to ensure accurate and timely order fulfilment.
• Build and maintain strong relationships with customers by delivering excellent service.
• Maintain and update customer records in the company’s ERP system.
• Monitor stock availability and liaise with suppliers for product sourcing when necessary.
• Provide administrative support for sales reports, forecasts, and documentation.
• Assist in resolving customer issues, complaints, and after-sales queries.

Key Requirements

What We Offer

Tell employers what skills you have

Forecasting

Presenter

Aftersales

Multitasking Skills

ERP

Selling

MS Office

Procurement

B2B

Administrative Support

Team Player

Customer Service

Sourcing

Shipping