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Sales Representative

VERNONS PTE. LTD.Singapore

30+ days ago

Job description

Why Join Us?

We're a fast-growing swim school empowering children and adults across Singapore, Malaysia, Indonesia, and China. With 150~200 classes, we blend safety, fun, and progress - and need a relationship-driven sales superstar to help families start their swim journey!

Your Mission

Close sales and build lasting bonds - you'll own the full customer lifecycle [while you're still with us : )]

Convert leads from social media / partnerships into trial bookings.
Guide parents to the right program (1-on-1, group, competition prep).
Nurture relationships through check-ins, progress updates, and renewal support.
Grow referrals by turning happy clients into advocates.

Key Responsibilities

Sales Growth

Respond to leads within 15 mins (WhatsApp / email)

Book free trials + close packages

Pitch school / corporate partnerships

Hit monthly sales targets (50+ new clients / quarter)

Relationship Building

Conduct post-lesson welcome calls

Send quarterly personalized progress updates

Rescue at-risk clients (e.g., low attendance)

Drive referrals & renewals (70%+ retention target)

Who We're Seeking

Must-Haves :

1-3 years in sales / customer success (service industry preferred).

Proven relationship-building skills - you remember names, fears, and goals.

Tech-savvy : CRM (e.g., HubSpot), WhatsApp, Excel.

Multilingual : Fluent English + Mandarin (to engage Chinese-speaking parents).

Passion for swimming / education (bonus if you've coached!).

Personality Traits :

Empathetic listener (parents share kids' anxieties openly).

Self-starter who thrives in hybrid settings.

Team player who collaborates with instructors / admins.

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Sales Representative • Singapore