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CENTRE MANAGER / ASSISTANT CENTRE MANAGER
I Can ReadSingapore, Singapore30+ days ago
Job descriptionDiploma-level qualification or higher Good command of English – both spoken and written Minimum 3 years of relevant work experience preferably from Education, Retail, Airlines or any other customer centric industries Kind and nurturing approach when interacting with children Professional and courteous manner when communicating with parents / guardians Excellent organisation skills Proficient with MS Office and Excel Willing to work both weekends and three weekdays
Responsibilities
- Conduct administrative and operational tasks of the centre
- Liaise with customers and respond promptly to queries
- Resolve any customer grievances in a courteous and professional manner
- Assist with customer payments and maintain accurate files for auditing
- Assist with administrating annual leave with all centre staff
- Assist with performance reviews and student promotions
- Relay information regarding student enrolment quotas, student assessments and withdrawing students to HQ Regulate petty cash at centres
- Work towards company targets and to maximise student retention
- Safeguarding of student welfare
- Ensure the centres are maintained to high standard of cleanliness
- Helping the team to keep classrooms well stocked with required materials and stationery
- Assist with any other ad hoc duties
Requirements :