Senior / Patient Service Associate

Roles & Responsibilities

Keen to provide quality customer service to patients and support services at various service touch points in a polyclinic?

As the polyclinic’s service ambassador, you will help patients navigate through our healthcare systems by attending to their queries, resolve their challenges, promote and educate health services / programmes.

You will also facilitate an all-round pleasant patient experience with our services including patient registration, appointment making, billing collection and etc.

We are on the lookout for passionate individuals who are keen in bringing a smile to our patients! So if you have what we are looking for, we want you!

• Polytechnic Diploma, GCE 'A' / 'O' / 'N' level or Higher / NITEC qualification
• Good communication skills in English and a local language / dialect
• Good Team player with a passion for service excellence
• Pleasant disposition, personality and good interpersonal skills
• Ability to multitask and work in a fast-paced and dynamic environment
• Ability to commit to 5.5 days work week (Monday to Saturday)

[Additional Requirements] Senior Patient Service Associate

Openings are available in Ang Mo Kio, Geylang, Hougang, Kallang, Toa Payoh, Woodlands, Yishun, Sembawang and Khatib polyclinics.

Tell employers what skills you have

Ability to Multitask

Able To Multitask

Microsoft Office

Interpersonal Skills

Healthcare

Good Communication Skills

Cashiering

Administrative Support

Team Player

Customer Service

Disposition

Scheduling

Service Excellence

Appointment Scheduling