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Service Engineer (Dealer Support / Hybrid / Heavy Machine / Aviation ) LT70 - D02 Anson, Tanjong Pagar, SG

TRUST RECRUIT PTE. LTD.D02 Anson, Tanjong Pagar, SG

10 days ago

Job description

Roles & Responsibilities

POSITION SUMMARY

Responsible to support the reporting Manager to plan and develop specific Dealer Support and Development Program to ensure Dealer service quality meets company standards to support business operations and new product launch.

Responsibilities :

1. Dealer Development

Support the reporting Manager to manage the dealer support and development activities such as plan & set up yearly development / enhancement program for specific dealers;
Plan & execute trainings on new products to dealers;
Prepare and review training materials;
Plan and organize regional trainings to dealers base on training needs.

2. Dealer Support

Support the reporting Manager to manage and oversee the services;

Collaborate with other teams such as Parts Sales & Machine Sale to provide technical support and conduct field visits for troubleshooting and resolve issues;

Gather feedbacks from both internal & external sources for product improvement;

Manage Dealer portal to provide timely and accurate service information as Product Support Bulletin to share with dealers.

Requirements :

Minimum Diploma Education Level

Good Communication and Interpersonal skills

Cross cultural sensitivity

Adaptability and Ability for fast learning

Willing to travel for business need

HOW TO APPLY :

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note : Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No : 19C9950

EA Personnel : Tang For Farn (Leo)

EA Personnel Reg No : R24121981

Tell employers what skills you have

Sales

Troubleshooting

Microsoft Office

Interpersonal Skills

MS Word

Adaptability

Customer Service

Product Improvement

Electrical Engineering

Mechanical Engineering

Product Launch

Technical Support

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Service Engineer • D02 Anson, Tanjong Pagar, SG