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Customer Relationship Officer ( 5 Days | Central | Work-life Balance) - DNA BRANDS CO PTE. LTD.

DNA BRANDS CO PTE. LTD.D09 Cairnhill, Orchard, River Valley, SG

15 days ago

Job description

Roles & Responsibilities

International Caucasian-owned company with a vibrant culture
Regular team bonding activities & company parties
Work hard, play hard environment
Generous product allowances & staff perks
Energetic, supportive, and close-knit team

5 Work Days; 10AM - 7PM

Convenient Locations (Walk Distance from MRT)

Orchard, Serangoon, TPY, AMK, Clementi, The Centrepoint & Harbourfront

Duties :

Deliver warm, personalized service to customers before, during, and after treatments.

Manage customer schedules and coordinate with staff for seamless operations.

Maintain accurate records of treatments, sales, and customer data.

Oversee shop facilities, inventory, and cashier duties.

Ensure staff follow company SOPs and support onboarding of new team members.

Handle customer inquiries and provide expert guidance on treatments and packages.

Requirements :

Only for Singaporeans.

Able to converse in Mandarin to effectively communicate with Mandarin-speaking clients.

Minimum 2 years’ experience in customer service or relations, ideally in a beauty or service-focused industry.

Organized, friendly and proactive in managing customer needs.

Kindly send your resume to 9728 9671 !!!

Tell employers what skills you have

Asking Questions

Service Orientation

serve customer

Presenter

Microsoft Office

Social Media

Customer Relationship Management CRM

Inventory

customer needs

Relationship Management

Greet customers

Hope

Zendesk

Life Insurance

help customers

Articulate

Customer Service

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Relationship Officer • D09 Cairnhill, Orchard, River Valley, SG

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