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Training Manager

Training Manager

BYD (SINGAPORE) PTE. LTD.Singapore, SG.01, Singapore
13 days ago
Job description

Training Development

  • Design and execute end-to-end Sales & Aftersales training strategy
  • Lead and assess training needs make sure is align with business goals : sales growth, NPS improvement, and dealer success
  • Regularly update training materials to reflect new products, services, sales techniques, and market trends
  • Create sales onboarding program including sales techniques, product knowledge, objection handling, digital selling
  • Implement aftersales program including service advisor skills, technical awareness, service process training, upselling techniques
  • Lead national training team; coordinate across sales, service & marketing
  • Partner with dealer leadership for full program engagement

In-House Trainer Development & Governance

  • Establish & manage in-house trainers at dealerships
  • Set clear KPIs, coach regularly, and ensure consistent local rollout

    • Data-Driven Execution

  • Provide detailed feedback and reports to sales management on the effectiveness of training sessions and overall impact on sales performance
  • Analyze sales team performance and identify areas where further development or training is required

    • Qualification :

  • Min. 7 years training experience with proven experience as a Sales Trainer or similar role in a sales-driven environment
  • In-depth knowledge of sales processes, methodologies, and best practices
  • Strong sales & aftersales knowledge (automotive preferred)
  • Skilled in facilitation, coaching, and performance analytics (Certification in sales training or coaching is a plus)
  • Strategic thinker, execution-focused, and customer-obsessed
  • Leadership capabilities for guiding a team
  • Adaptability to a dynamic, fast-paced industry
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    Training Manager • Singapore, SG.01, Singapore