JOB OVERVIEW
We are looking for a Technical Support Programmer who is passionate and responsible to join our Car Park Technical Support team. The candidate should be someone who enjoys challenges, hands-on work and problem-solving. We identify and nurture "best-fit candidates" that are we believe can grow alongside the company.
DUTIES & RESPONSIBLITIES
- To upkeep and perform system maintenance of security and parking systems, and provide day-to-day system / technical support to users on all system related enquiries.
- Assist in resolving software related technical issues with customers, contractors and vendors.
- Able to provide necessary training to teammates and end-users.
- Assist in project implementation and enhancement work of security and car park systems including preparation and updating of application software.
- Work closely with the Field Support and Customer Support team both onsite and remotely.
QUALIFICATIONS AND REQUIREMENTS
Bachelor's degree in Computer Science / Engineering or related field with a minimum of 2 years relevant working experience preferred.Degrees from related fields and experienced candidates will also be considered.Must have proven experience with C#, Visual Studio, IIS, SQL, web services, CSS, AJAX, Javascript, XML etc.Strong understanding of SQL databases, writing and optimizing queries.Good and positive working attitudeWilling to learn and pick up new skills.Able to handle pressure and work with tight deadlines.Able to work well individually and in a team.Self motivated, with a sense of ownership.