Job Title : Sales Admin (ID4719)
Location : Seletar
Working Hours : Mon to Fri 8.00am-5.30pm.
Salary : $2500-$2800
Key responsibilities and tasks :
- Handle incoming customer inquiries via phone and email regarding cutting tools and related products.
 - Prepare and process sales orders, quotations, and invoices accurately and efficiently.
 - Maintain and update product codes and inventory levels.
 - Coordinate with internal departments (purchasing, logistics, account) to ensure timely order fulfilment.
 - Maintain accurate sales records and customer data in the ERP systems.
 - Support outside sales representatives with administrative tasks, order updates, and customer communication.
 - Follow up on quotations, backorders, and pending deliveries.
 - Assist in preparing sales reports, forecasts, and customer feedback summaries.
 - Manage warranty claims, returns, and customer complaints professionally and efficiently.
 
Qualifications & Requirements :
O Level1 to 3 years of experience in a sales administration or customer service role, preferably within the industrial tools or manufacturing sectors.Proficiency in Microsoft Office (Excel, Word, Outlook) and any ERP systems.#J-18808-Ljbffr