CUSTOMER SERVICE EXECUTIVE

Customer Service Executive (Logistics | 5.5-Day

Work

Week)

Location : Pioneer,

Singapore

Work

Schedule : 5.5

Days

Join our

company in the logistics and transport

sector!

We're looking for a proactive and

detail-oriented Customer Service Executive to handle job order

entries, coordinate with the Operations team, and provide frontline

support to our valued clients. You will play a key role in ensuring

smooth daily execution of container transport jobs through accurate

system updates and

communication.

Job

Responsibilities :

Provide accurately job order into the system before

execution by the Ops Team.

Perform timely

administrative tasks to support operations (e.g., track and update

vessel ETAs, monitor container usage)

Answer

incoming calls professionally and handle inquiries

efficiently

Respond to customer emails clearly

and professionally

Support processing of

import and export jobs

Assist with other

ad-hoc administrative or support duties as

required

Requirements :

• GCE N / O Levels or equivalent

Basic

understanding of customer service principles and logistics

workflows

Proficient in Microsoft Office

(Excel, Outlook, Word)

Good communication

skills (spoken and

written)

Key

Competencies.

Ability

to multi-task and able to cope under pressure

Customer-oriented attitude with a team-first

mindset