Customer / Public Relations Officer

Roles & Responsibilities

• Shall be competent and possesses the skill, knowledge and ability to manage public relation issues and general project queries with the residents effectively. Dealing with requests and handling complaints, conflicts and feedback pertaining to the project (HDB) Handle, resolve, with tact and patience.
• Attend dialogue sessions with the Client, Resident Committees, Citizens' Consultative Committees, Town Councils and any party as directed by the Board or the Client.
• Conduct regular visits to residents / tenants affected by the works to gather feedback and keep them posted of work schedule changes and impact.
• Plan and promote public relation programs for Home Improvement Program (HIP) such as preparing circulars, letters and notices.
• Perform administrative / clerical duties.
• Record the minutes of meetings pertaining to the assigned project.
• Provide administrative support assistance and other ad-hoc if required.
• Minimum qualification of GCE A Level Certificate / Diploma in relevant.
• Minimum 3 years of public relations experience / in Home Improvement Programme (HIP) project.

Tell employers what skills you have

Press Releases

Microsoft PowerPoint

Microsoft Office

Microsoft Excel

Construction

Editorial

Social Media

Interpersonal Skills

Public Relations

Publicity

Writing

Communication Skills

Administrative Support

Team Player

Facebook

Media Relations