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Sales Manager, Customer Service - D14 Geylang, Eunos, SG

Sales Manager, Customer Service - D14 Geylang, Eunos, SG

KOERBER SUPPLY CHAIN SG PTE. LTD.D14 Geylang, Eunos, SG
2 days ago
Job description

Roles & Responsibilities

Duties & Key Responsibilities

  • Identify, pursue and manage customer service‘ sales opportunities and rebuild projects to drive revenue growth with new and existing customers, including mid size systems.
  • Identify customer’s challenges and requirements for opportunities to provide tailored solutions for system improvement to meet their needs.
  • Establish and maintain close relationships with new and existing customers through the entire sales cycle, from pre-sales to post-sales.
  • Prepare sales proposal for upgrades and retrofits, review service agreement to negotiate with with customers, ensuring mutually beneficial terms.
  • Act as a key bridge between customers and the technical team, ensuring seamless communication and prompt resolution of issues and concerns.
  • Build and maintain strong, friendly connections with customers, ensuring long-term trust and collaboration.
  • Align, review and execute company’s sales strategy.
  • Prepare and maintain accurate and up-to-date records of sales transactions, contracts, and customer interactions.
  • Ensure all sales activities are conducted in compliance with company policies and industry regulations.

Goals

  • Achieve sales growth targets for services and rebuild projects.
  • Grow revenue from existing and new customers.
  • Build strong customer relationships and ensure satisfaction.
  • Identify and pursue new business opportunities.

    • Knowledge, Skills and Abilities

  • Diploma or Bachelor’s Degree in Business, Engineering, or a related field
  • Proven track record of success in service sales, with at least 5 years of experience
  • Strong in communication, negotiation and analytical thinking skills.
  • Effective and confident presentation skills.
  • Willingness to travel for client visits and overseas when required.
  • Dynamic and results-oriented.

    • Tell employers what skills you have

    Negotiation

    Microsoft Excel

    Customer Relationships

    Presales

    Administration

    Compliance

    Revenue Growth

    Presentation Skills

    Statistics

    Customer Service

    Customer Service Experience

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    Manager • D14 Geylang, Eunos, SG