Roles & Responsibilities
Job Description & Requirements
Websentials empowers SMEs with essential digital solutions, including Web Development, Digital Marketing, and AI-driven Engagement solutions & AI upskilling Courses . As an IMDA pre-approved vendor, we help businesses harness the power of the digital world to grow, engage, and succeed. With a focus on delivering impactful, tailored services, we make it easy for SMEs to thrive online while redefining how businesses engage with technology.
About the Role
We’re looking for a driven Telemarketing Sales who loves connecting with people, opening doors to new business opportunities, and playing a key role at the start of the sales cycle. You will be the first point of contact for potential SME clients—introducing our services, qualifying leads, and booking appointments for the Business Development team. If you have a confident phone presence, a positive attitude, and a talent for sparking interest, this role is for you.
Key Responsibilities
- Lead Outreach : Make outbound calls to SME prospects to introduce Websentials’ services and understand their needs.
- Lead Qualification : Evaluate prospects’ suitability for sales engagement to ensure high-quality handoffs.
- Appointment Setting : Schedule meetings with qualified leads for the Business Development team.
- CRM Management : Record all interactions, updates, and follow-ups accurately in the CRM system.
- Follow-Up & Nurturing : Maintain relationships with prospects through timely follow-ups until they are ready for sales engagement.
What We’re Looking For
Experience : Minimum 1 year in telemarketing, inside sales, or customer outreach.Communication Skills : Clear, persuasive, and confident phone manner. Comfortable initiating conversations and handling objections.Target-Driven : Energetic, self-motivated, and committed to hitting call and appointment targets.Digital Curiosity : Eager to learn about digital services to engage prospects effectively.Team Player : Works collaboratively and contributes positively to team culture.Why Join Websentials?
Attractive Commission Structure : Base salary + performance-based incentives. (Unlimited earning potential!)Professional Development : Training in digital solutions and sales techniques.Career Growth : Opportunities to grow into client-facing sales roles or other areas within the company.Dynamic Culture : A work hard, play hard environment where creativity, collaboration, and curiosity are celebrated.Inclusive & Supportive Team : Be part of a team that values initiative, learning, and growth.Engaging Work Environment : Contribute to projects that empower SMEs and make a real impact.Tell employers what skills you have
CRM
Sales
Telesales
Talent Acquisition
Social Media
Telemarketing
Segmentation
Cold Calling
Digital Marketing
Communication Skills
Team Player
Google Analytics
SEO
Business Development
Web Development
AOP