Roles & Responsibilities
About Oak & Ember
Oak & Ember is a family-friendly smoked meat restaurant tucked away in an industrial estate with free all-day parking. We specialise in hearty smoked meats, flavour-packed sides, and warm hospitality - all in a spacious venue complete with a kids’ play area. Our goal is to make Oak & Ember the go-to spot for gatherings, birthdays, and comfort food that leaves a lasting impression.
We are seeking an experienced and hands-on Restaurant Manager to lead daily operations, inspire our team, and ensure every guest leaves with a full belly and a big smile.
Key Responsibilities
Service & Operations
- Oversee daily operations across dining, bar and play areas
- Ensure high standards of food quality, presentation, and service
- Maintain a safe, clean, and welcoming environment
- Handle guest feedback and resolve issues promptly with professionalism
Team Leadership
Lead, train, and motivate front-of-house and service staff to deliver warm, attentive serviceManage staff scheduling, performance reviews, and on-the-job trainingFoster a positive, team-first culture that reflects Oak & Ember’s values of passion, pride, and hospitalityBusiness & Financial Management
Drive sales growth and manage costs (labour, food, beverage)Track daily / weekly sales reports and identify opportunities to improve profitabilityMonitor stock levels, work with suppliers, and minimise wastageMarketing & Engagement
Support promotions and campaigns (e.g. weekday dinner traffic, family packages, special events)Build rapport with regular guests and local businesses to encourage repeat visitsPartner with management to develop ideas for seasonal menus, specials, and community eventsCompliance & Administration
Ensure compliance with MOM, NEA, SFA, and fire safety regulationsManage payroll records, attendance, and administrative duties accuratelyLiaise with external vendors and partners when requiredRequirements
At least 3–5 years of F&B management experience, preferably in a restaurant settingStrong leadership, communication, and people management skillsSolid understanding of restaurant operations, inventory, and cost controlPassion for hospitality and creating memorable dining experiencesAbility to adapt in a fast-paced environment, balancing service with operational needsWillingness to work evenings, weekends, and public holidaysWhat We Offer
Competitive salary with performance incentivesStaff meals and dining discountsOpportunities for professional growth and trainingA supportive team environment in a growing brandBe part of a restaurant known for its smoked meats, warm hospitality, and family-friendly spaceInterested applicant please apply here or send email to contact.oaknember@gmail.com
Tell employers what skills you have
Fire Safety
Management Skills
Financial Management
Food Quality
Inventory
Administration
Payroll
Marketing
Attentive
Compliance
Team Leadership
Customer Satisfaction
Team Player
Customer Service
Scheduling
Service Excellence
Cost Control
Food Service
People Management
Hospitality