L2 Network Engineer (AMK)

Roles & Responsibilities

The L2 Network Engineer responsibilities are to :

• To provide Data Centre operation support
• Analyse problems, perform troubleshooting, and track problems through resolution
• Responsible for monitoring activities, such as network and bandwidth usage
• When necessary, escalate problems to the appropriate stakeholders / principals
• Ensure generation and management of support tickets according to SLA requirements
• Schedule and run periodic maintenance for network infrastructure at the data centre
• Plan and manage change request and / or maintenance activities for network operations including firmware patches.
• Ensuring zero service level breaches and achieve 100% compliance with policy and procedure.
• Perform Change Request, Service Request as assigned by team lead according to the SLA.
• Managing of Cisco Routers and Switches and perform firmware patching on network equipment.
• Offsite standby after office hours

Requirements :

Past working experience in Cloud environment is an advantage

5 day week @ AMK area

maestro HR

damien lee tian hong

R1106726

16C8462

Tell employers what skills you have

Switches

Troubleshooting

CCNA

Work Well Under Pressure

Multitasking Skills

CCNP

Service Level

System Design

Good Communication Skills

Cisco Routers

Firmware

Routers

ITIL

Scheduling

Manage Change

Firewalls