Officer, Centre Support | Part time |Jurong | 830am - 3 : 30pm

Roles & Responsibilities

At NTUC First Campus, we offer more than jobs—we provide rewarding careers that prioritise your growth and well-being. As a People First organisation, we empower you to thrive and make a meaningful impact.

Our family of preschools and services—including My First Skool, Little Skool-House, Outdoor School Singapore, and Bright Horizons Fund—supports young families and strengthens communities. Whether you’re shaping young minds, driving innovative educational practices, or supporting families, every role here offers the chance to make a genuine difference.

When you join us, you’ll find a supportive community and a dynamic environment that values your unique contributions and helps you realise your potential. Together, let’s enable bright futures for every child and family.

Job Description :

Provide effective office administrative support to multiple My First Skool centres from HQ at Mountbatten Square . Responsible for answering inquiries and providing accurate information to customers via phone and follow-up with emails.

Job Responsibilities :

Administrative Support

Supporting My First Skool centres with every child transactions into SkoolNet, LifeSG and CMS. This will include :

• Childrens' Transactions : Enrolments, Subsidies, Withdrawals, Transfers, Notification of Changes, Special Approvals, Student Pass Applications, Promotion of Children
• Purchases : Uniforms and Mattress covers (SUG cases), Field Trips, Late Fine, K2 Graduation, DSP, etc
• Finance Related : Status of GIRO applications, Invoice Checks, Statement of Account (SOA) discrepancies (if any)
• Subsidy outcomes and necessary timely follow-ups in CMS for all new and existing cases
• Update of School Fees Changes in CMS at the child level (yearly) and when required, ad-hoc
• Monitoring of Vacancy Status in Skoolnet for Transfers and liaison with Enrolment Advisors
• Checking and removal of Marketing Promotions to support enrolment marketing efforts
• Retrieval and verification of documents, and adjustment of invoices in Skoolnet and CMS for audit purposes
• Handles queries from existing and new parents to provide support whenever needed
• Liaise with both external and internal stakeholders such as ECDA subsidy officers, licensing officers, and financial assistance officers to facilitate and resolve enrolment and subsidy / financial assistance application issues. Internal stakeholders include HQ colleagues such as Finance, CSS, HR, etc

Financial Assistance Support

Reconciliation

Calls / Email / SMS

Any other ad hoc duties, such as assisting to buddy new staff when required.

Job Requirements :

Tell employers what skills you have

Childcare

Licensing

CSS

Marketing

Subsidies

Appeals

Administrative Support

Wellbeing

CMS

Team Player

Customer Service

Audit