Housekeeping Attendant (Room / Public Area)

Roles & Responsibilities

• To produce high standard of clean rooms and also to ensure that the amenities in the rooms are sufficiently supplied for the convenience and comfort of the guests
• To ensure the overall cleanliness and tidiness of the guestrooms / public area.
• To collect keys for the assigned areas and sign in the key log book.
• To ensure that the trolleys are neatly stacked with linen and there are sufficient stock of supplies before starting to make - up rooms.
• To be able to prioritize daily job tasks, e.g. which room to clean first.
• To ensure that guest rooms and check-out rooms are cleaned as per Housekeeping standard and room supplies completely replenished.
• To clean and maintain the maids pantry, service area after every shift daily.
• To remove all dirty room service trays & trolleys, cutleries, and crockeries from corridor and guest rooms to the service area.
• To make sure the rubbish bags are cleared and disposed of at the garbage area after every shift.
• To know the various housekeeping amenities used in guest rooms.
• To report any maintenance defects to the Housekeeping Office.
• To follow rules and regulations of the Hotel & Management.
• To keep personal grooming at the highest standard.
• To be fully familiar with Housekeeping Policies and Procedure, Job Description and the Employee's handbook.
• To perform all duties other than these above which are requested by the hotel management / direct supervisor.

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Front Office

Housekeeping

Property

Furnishings

Furniture

Wellbeing

Team Player

Excess

Scheduling

Hospitality