Office Management : Overseeing office operations, ensuring that everything runs smoothly, and maintaining a professional work environment.
Documentation and Record-Keeping : Managing company files, documentation, contracts, and ensuring compliance with legal and regulatory requirements.
Scheduling and Calendar Management : Organizing appointments, meetings, and managing the calendars of key personnel.
Customer Support and Communication : Assisting with customer inquiries, complaints, and ensuring they are directed to the appropriate person or department.
Data Entry and Processing : Handling administrative tasks like entering sales data, orders, and inventory into systems.
Payroll and HR Support : Assisting with payroll, employee records, and supporting human resource tasks.
Procurement and Inventory Management : Ordering office supplies and maintaining inventory for the smooth running of the office.
Sales Scope
Lead Generation : Identifying potential customers and generating leads through various marketing campaigns, cold calling, networking, or referrals.
Customer Relationship Management (CRM) : Maintaining and managing customer information and interactions to drive sales growth.
Sales Presentations and Demos : Conducting presentations, demonstrations, or product showcases to potential clients.
Sales Negotiations and Closing : Negotiating terms, pricing, and contracts, and working towards closing deals with customers.
Account Management : Building and nurturing long-term relationships with existing clients to ensure satisfaction and retention.
Sales Reporting and Analysis : Tracking sales performance, analyzing data, and reporting to management about sales goals, targets, and forecasts.
Market Research : Analyzing competitors, market trends, and customer behavior to adjust sales strategies accordingly.