Customer Service Manager (APAC) - D10 Ardmore, Bukit Timah, Holland Road, Tanglin, SG

Roles & Responsibilities

We are seeking a Customer Service Manager (APAC) for our client in the design & engineering space expanding into Singapore. This position supports the Senior Strategic Business Development Manager and Account Managers across the Asia Pacific and Middle East regions, playing a key role in launching and growing operations in Singapore. With a strong focus on customer service, you’ll be empowered to wear multiple hats, take initiative, and make a real impact from day one. If you thrive in dynamic environments and want to be part of a growth journey, this role is for you!

Responsibilities :

• Champion a culture of safety by maintaining 100% compliance with safety protocols
• Collaborate with Account Managers to prepare accurate and competitive sales quotes
• Manage incoming inquiries and convert them into actionable sales opportunities
• Provide product-based pricing and quoting support to customers
• Help achieve Service Center revenue goals through effective sales coordination
• Assist in the setup of new customer accounts and support accounts receivable follow-up
• Maintain accurate account records by coordinating with Sales and Service teams
• Monitor order timelines, expedite deliveries, and manage inventory for timely fulfillment
• Conduct proactive outreach to current and potential customers to drive growth
• Build strong, trust-based relationships with both internal teams and external stakeholders
• Deliver responsive technical and service support to customers and internal staff

Requirements :

Interested candidates may email your resume to Alycia Lim (alycia@onesevenc.com)

We regret to inform that only shortlisted candidates will be notified.

Alycia Lim Hui Choo

alycia@onesevenc.com

EA License No. : 23S2032 | R24124179

Tell employers what skills you have

Service Orientation

Microsoft Office

Microsoft Excel

Inventory

Written Communication

Accounts Receivable

MS Word

Compliance

Excel

Customer Satisfaction

Team Player

Customer Service

Business Development

Pricing

Computer Literacy