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Customer Service Officer - Logistics / Order Fulfilment Support| 5 Days - $3.1k (0580) - D01 Cecil, Marina, People’s Park, Raffles Place, SG

Customer Service Officer - Logistics / Order Fulfilment Support| 5 Days - $3.1k (0580) - D01 Cecil, Marina, People’s Park, Raffles Place, SG

THE SUPREME HR ADVISORY PTE. LTD.D01 Cecil, Marina, People’s Park, Raffles Place, SG
14 days ago
Job description

Roles & Responsibilities

  • Location : Penjuru
  • Salary : $2800 - $3100
  • Working days : Monday – Friday
  • Working hours : 8 : 30am – 5 : 00pm

Responsibilities

  • Committed to doing everything possible to prevent injuries and to maintain a safe and healthy environment.
  • To support the OSH program and make safety and health a part of their daily routine and to ensure that they are following safe work methods and relevant regulations
  • Responsible for Order Processing support (order processing, customer order verifications & follow up with customer orders)
  • Prepare orders for Planner and follow-up with customers when there are incomplete information or documents
  • Coordination with booking agents or ship operators for status of supply schedule / vessel loading
  • Collaborate closely with the planner to ensure timely supply and coordination
  • Tally overall order received at the end of day to ensure all order is not missed out
  • Ensure all delivery orders are received (arrange dispatch) once job completed and forward to customers as proof of delivery
  • Closing of job orders for billing once job is completed
  • Handle customer complaints, provide appropriate solution and alternatives
  • Foster long-term, sustainable relationships with customers by maintaining open, transparent and interactive communication, thereby building trust and ensuring customer satisfaction
  • Other Duties as assigned
  • Job Requirements :

  • 2 - 3 years’ experience in Logistic Operations
  • Proficient in Microsoft Office
  • The Supreme HR Advisory Pte. Ltd || 14C7279

    Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

    Tell employers what skills you have

    Microsoft Office

    Logistic Support

    Customer Service Operations

    Sales Order Processing

    Safety Compliance

    safety policies

    Order Processing

    Planner

    Coordinates work

    Logistics Planning

    Customer Satisfaction

    shipping vessels

    Customer Service

    safety standards

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    Customer Service Officer • D01 Cecil, Marina, People’s Park, Raffles Place, SG