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E-Commerce Executive

E-Commerce Executive

HOUSE OF 28 PTE. LTD.D03 Queenstown, Tiong Bahru, SG
30+ days ago
Job description

Roles & Responsibilities

Job Description :

  • Customer Support & Issue Resolution : Respond to customer inquiries, resolve issues promptly, and escalate when necessary.
  • Order & Product Management : Process orders, maintain accurate product listings, and coordinate with various parties.
  • Administrative Support : Handle records, reports, and cross-functional coordination to meet KPIs.
  • Campaign Analysis & Execution : Plan and execute advertising campaigns, analyze sales trends, and generate performance insights.
  • Reporting : Prepare monthly and campaign reports with actionable insights to optimize performance.

Key Skills and Qualifications :

  • 2-3 years of experience in e-commerce, preferably in the retail industry.
  • Strong understanding of e-commerce platforms, online marketing strategies, and data analytics.
  • Excellent problem-solving and critical thinking skills, with the ability to make data-driven decisions.
  • Strong communication and collaboration skills, capable of working effectively with cross-functional teams.

    • Tell employers what skills you have

    Negotiation

    Preventive Maintenance

    Microsoft Office

    Microsoft Excel

    Listings

    Customer Support

    Workplace Safety

    Critical Thinking

    Property

    Estimates

    Online Marketing

    Product Management

    Administrative Support

    Tendering

    Data Analytics

    Workplace Safety and Health

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    Executive • D03 Queenstown, Tiong Bahru, SG