Roles & Responsibilities
Job Description :
We are seeking a visionary Salon Director to lead and elevate our premium beauty services. This senior role involves overseeing daily operations, managing staff, and driving service excellence across hair, beauty, and wellness offerings.
Key Responsibilities :
- Lead and supervise salon operations and service teams
- Develop and implement SOPs for hygiene, customer service, and technical procedures
- Train and mentor junior staff to maintain high standards
- Handle customer escalations and ensure satisfaction
- Plan marketing strategies and service packages to grow client base
- Monitor inventory, supplier relationships, and cost control
- Ensure compliance with NEA, MOM, and industry regulations
- Report directly to business owner on performance and growth plans
Requirements :
Minimum 5 years of experience in salon or beauty industry leadershipProven ability to manage teams and deliver excellent customer serviceStrong knowledge of hair, beauty, or aesthetics servicesDiploma or certification in beauty, hairdressing, or salon management preferredInternational experience or luxury salon background is a plusTell employers what skills you have
Aesthetics
Leadership
Treatment
Inventory
Product Management
Compliance
Salons
Bookkeeping
Bonds
Hair Straightening
Beauty Industry
Product Development
Customer Service
Service Excellence
Cost Control
Product Launch