Roles & Responsibilities
Location : Mett Singapore,Fort Canning , A luxury hotel
Employment Type : Full-Time
About Vanya by Haflong Tea
Vanya is a luxury tea and botanical boutique that celebrates the art of ritual, serenity, and natural elegance. Rooted in wild leaves and serene sips, Vanya offers premium teas, edible botanicals, and refined sensory experiences.
Role Summary
The Store Salesperson plays a key front-facing role, delivering exceptional guest service and promoting the curated tea and botanical offerings. As a brand ambassador, you will embody grace, product knowledge, and hospitality, ensuring each guest feels welcomed and inspired.
Key Responsibilities
- Greet and engage guests with warmth and professionalism
- Provide knowledgeable recommendations on teas, edible botanicals, and gift sets
- Offer tastings or guide customers through sensory experiences (where applicable)
- Upsell premium products and promote current collections
- Ensure merchandise is displayed beautifully and replenished as needed
- Manage daily POS operations including billing, packaging, and handling payments
- Maintain store cleanliness and uphold brand aesthetics
- Assist with stocktaking, inventory checks, and basic administrative tasks
- Contribute to a calm, serene in-store environment that reflects the Vanya brand ethos
Ideal Candidate
Passionate about tea, natural products, and refined retail experiencesPolished communication skills with a warm, calm demeanorPrior experience in luxury retail, boutique hospitality, or tea service preferredDetail-oriented with a strong sense of aesthetics and personal presentationEnjoys storytelling and creating meaningful guest interactionsComfortable working in a small team and adaptable to dynamic retail hoursFluent in English; other language skills a plus.Working Hours
5–6 days per week, including weekends and hotel event dayPerks and Opportunity
Training in tea knowledge, brand rituals, and sensory storytellingOpportunity to grow within a fast-evolving luxury wellness brandStaff discounts on all Vanya productsPotential to support events and off-site showcasesTell employers what skills you have
Product Knowledge
Aesthetics
Management Skills
Visual Merchandising
Ticketing
Inventory
Adaptable
Packaging
Communication Skills
Storytelling
Customer Service
Pricing
Japanese
People Management
Hospitality
Customer Service Experience