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Sales Admin / Order Management (6 Months) - PERSOL SINGAPORE PTE. LTD.

Sales Admin / Order Management (6 Months) - PERSOL SINGAPORE PTE. LTD.

PERSOL SINGAPORE PTE. LTD.D01 Cecil, Marina, People’s Park, Raffles Place, SG
4 days ago
Job description

Roles & Responsibilities

  • Location : Ubi

Job Summary

Responsible for developing long-term relationships with customers and overseeing sales. You should work to satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. You will have excellent communication and negotiation skills and be customer service oriented.

Ultimately, you should be able to grow our business by building successful, long-term relationships with a key focus on delivering high standards of customer service and upselling.

Responsibilities :

A. Relationship Management :

  • Establish good working relationships with key customers
  • Understand and maintain contact details with customers
  • Support business reviews with customers
  • Regular telephone / Teams calls with customers
  • Establish and maintain customer price updates & price file management
  • Conduct regular reviews of customer margin to maintain profitability
  • B. Order Management :

  • Part number creation
  • Obtain up to date forecast information for key customers
  • Process customer orders and ensure orders are progressed to support requirements
  • Advise customer delivery dates on their Purchase Orders
  • Analysis of customer schedules to ensure stock availability
  • Support customer returns and raise credits as required
  • Processing certification for spot orders
  • Customer declarations (export) and creation of commercial invoices
  • Creation and management of customer kits
  • Creation of works orders for parts to be sent to platers, liaising with warehouse for despatch / receipt.
  • Liaising with warehouse to ensure orders are despatched on time to your customers.
  • Support AR department when needed to ensure outstanding invoices are paid.
  • Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO.

    By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https : / / www.persolkelly.com.sg / policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https : / / go.persolkelly.com / Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at dataprotection@persolkelly.com . Please feel free to contact us if you have any queries.

    PERSOLKELLY Singapore Pte Ltd

  • RCB No. 200007268E
  • EA License No. 01C4394
  • Reg. R22111375 Chua Jie Lin
  • Tell employers what skills you have

    Negotiation

    Sales

    Upselling

    Customer Service Oriented

    Customer Experience

    Administrative Work

    Interpersonal Skills

    Relationship Management

    Administration

    Data Entry

    Customer Returns

    Administrative Support

    Customer Service

    Job Search

    Able To Work Independently

    Create a job alert for this search

    Sales Admin • D01 Cecil, Marina, People’s Park, Raffles Place, SG

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