Assistant Manager – E-Commerce, Asia Pacific

Roles & Responsibilities

Ready to bring passion into your career?

Clarins Group is a trusted French family-owned company, a leader in skincare and make-up, operating in more than 150 countries.

We are looking for an Assistant Manager – E-Commerce, Asia Pacific .

About the Job

The Assistant Manager – E-Commerce, APAC plays a critical role in supporting Clarins’ Direct to-Consumer (DTC) strategy and execution across the region. Responsible for overseeing e- commerce operations in 8+ markets, this

role focuses on optimizing website performance, managing sales and promotions, and delivering a superior customer experience. You will be a key driver of success by establishing robust foundational practices, monitoring business performance, and accelerating exceptional online sales growth across all e-commerce

channels in APAC.

This role requires close collaboration with e-commerce, marketing, and CRM teams across APAC markets as well as strong partnership with our headquarters team in Paris. Being a proactive team player with excellent communication & collaboration skills is essential. Additionally, a strong commercial mindset, analytical capabilities, customer-centric approach, deep understanding of the beauty industry, and a proven track record in e-commerce management are crucial to thrive in this position.

E-Commerce Sales & Promotion Planning :

• Lead commercial planning and promotional strategy for major regional e-commerce campaigns (e.g., 618, D11, Black Friday), maximizing sales opportunities and brand impact.
• Monitor and analyze e-commerce performance across the region, staying close to local markets to track key onsite activities and promotion campaigns. Proactively suggest initiatives to boost sales and improve customer experience.
• Coordinate and guide local e-commerce managers and country teams on promotion planning, providing clear guidance on promotions, offers, content, and commerce mix.
• Support local teams in aligning their sales and promotional strategies with a comprehensive 360-degree media plan and brand guidelines to drive engagement and growth.
• Adapt and implement market-specific digital strategies leveraging global and regional toolkits while maintaining compliance with regional standards and safeguarding the brand’s premium image.
• Share best practices across markets regularly, monitor industry trends, and propose innovative ideas to enhance overall e-commerce performance.

Website Optimization Strategy & Operational Excellence :

Additional Responsibilities :

You have : Education / Degree :

Business Degree, with eCommerce related major is a plus

Background including total years of experience :

5+ years experience in e-commerce brand.com management, regional experience is a plus, and familiar with eCommerce platform operation like SFCC, campaign planning, UX & CRO projects, backend system flow and 3PL operation process

Technical skills :

Soft and Leadership Skills :

About the benefits :

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

About Clarins Group

A B-Corp certified global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Our purpose "making life more beautiful, passing on a more beautiful planet," is a core commitment outlined in our by-laws.

Operating in more than 150 countries thanks to our 8,000 employees worldwide, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

In line with our dual CSR mission of ‘Caring for people, caring for the planet’ we take pride in offering a rewarding yet challenging work environment where everyone can thrive.

This culture allowed us to achieve the certification of Forbes' World’s Best Employers 2024, Forbes' World’s Best Employers 2024 for Women and to be recognized.

To learn more about our group and our commitments to people, visit www.groupeclarins.com .

Equal opportunity employer

We believe in making life more beautiful for our employees and our customers.

Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness, and we foster an equal-opportunity culture where everyone can reach their full potential and do their best

work.

We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).

Tell employers what skills you have

Influencing Skills

Customer Retention

Operational Excellence

3PL

CRO

Critical Thinking

Spa

Merchandising

Strategy

French

Beauty Industry

Ab Testing

UX

Website Merchandising