Key Responsibilities
We are looking for a proactive and service-oriented individual to manage reception duties and support daily office facilities operations. You will play a key role in ensuring the workplace is welcoming, well-maintained, and compliant with both ISS and client standards.
Reception Duties :
- Full-time management of the front desk and reception area
- Greet guests, handle phone calls, manage meeting room bookings, and serve refreshments
Meetings & Events Support :
Set up meeting rooms for staff meetings / eventsMove light furniture or supervise vendors for setupsAssist with basic audio / visual equipment setupFacilities Management :
Oversee daily facilities operations : cleaning, maintenance, repairs, and coordination with building managementSupervise the on-site cleaner and monitor work qualitySupport staff onboarding / offboarding and office desk movesAdministrative Tasks :
Handle key management, pantry / office supplies ordering, inventory tracking, and invoice processingPrepare purchase requisitions and manage related documentationHealth & Safety :
Act as First Aider and Fire WardenConduct regular office inspections and replenish safety suppliesEnsure compliance with workplace safety guidelines and proceduresVendor & Contractor Management :
Manage vendor performance, schedule site work, source quotations, and issue purchase ordersOversee contractor visits, including outside regular hours or on weekendsIncident Reporting :
Follow client and ISS procedures to report accidents or incidentsAssist in investigations and the resolution of findingsOther Duties :
Perform general administrative tasks as requiredRequirements
Minimum 3-5 years' facilities services or customer service experience, preferably in financial services or hotels.Service-oriented, able to anticipate customers' requirements & deal effectively with all levels of customers & stakeholders and ensure services are executed in timely and satisfactory manner.Excellent organising skill, able to make priorities and attention to details.Strong communication skills.Good computer skills – MS Word, Excel, PowerPoint.