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Centre Manager
Centre ManagerHYPERSCAL SOLUTIONS PTE. LTD. • Serangoon Garden Circus, Southeast, Singapore
Centre Manager

Centre Manager

HYPERSCAL SOLUTIONS PTE. LTD. • Serangoon Garden Circus, Southeast, Singapore
1 day ago
Job description

COMPANY DESCRIPTION

Founded in 1976, Home Nursing Foundation (HNF) is a leading charity that provides home healthcare services in Singapore, regardless of our patients' ability to pay. Dedicated to all-round support for our patients, HNF delivers comprehensive care programmes to look after patients' emotional well‑being and healthcare needs. Our HNF Wellness Day Care & Rehabilitation Centres offer an array of social activities, social support and holistic healthcare services to help our elderly stay independent in their own community.

RESPONSIBILITIES

Administration & Facilities

  • Oversee the overall operations and performance of a cluster of Active Ageing Centres (AACs) and directly manage the AAC @ Serangoon – including its day‑to‑day administration, programmes, and community caf – to ensure smooth, safe, and engaging service delivery for seniors.
  • Lead and support a team of AAC Supervisors to foster well‑being and a supportive team culture.
  • Assist HOD in staff recruitment and training of the team.
  • Work collaboratively with AAC supervisors to align practices and maintain consistent service standards across Centres.
  • Ensure operational compliance through the development and review of standard operating procedures, contingency and emergency plans, in line with prevailing policies.
  • Manage incidents, audits, public enquiries and feedback, and related documentation.
  • Monitor centre statistics (attendance, submission of reports on attendance to programmes, befriending statistics) and ensure timely, accurate reporting to management and authorities (e.g. AIC / MOH).
  • Coordinate facility maintenance, procurement, vendor management, ensuring timely resolution of operational issues and cost‑effectiveness.
  • Plan manpower deployment across centres to ensure optimal resourcing and coverage.

Community Caf Management

  • Oversee the daily operations of the community caf.
  • Guide the team in caf management, budgeting, procurement, supplier management and volunteer engagement.
  • Review caf performance, financial accountability and sustainability to ensure alignment with HNF's community engagement goals.
  • Centre Service Planning, Implementation and Evaluation

  • Manage the planning and implementation of outreach and engagement initiatives to residents in the AAC service boundary.
  • Support innovation and local relevance in programme design.
  • Oversee the befriending and buddying programme.
  • Promote the Asset‑Based Community Development approach to recruit, train and activate residents as community champions and volunteers.
  • Oversee volunteer management, including recruitment, training and maintenance of an updated database.
  • Lead programme evaluation efforts to assess outcomes and identify areas for improved effectiveness.
  • Referral Coordination and Community Partnership

  • Strengthen relationships with community partners, volunteers and donors to advance AACs' objectives through collaboration and resource mobilisation.
  • Build and maintain strong partnerships with healthcare and community stakeholders (e.g. Polyclinics, GPs, SSO, SGO) to facilitate seamless service referrals and integrated care.
  • Represent HNF at sub‑regional and inter‑agency platforms such as ICCS (Integrated Community Care Services), contributing to collaborative planning.
  • Support the coordination of cross‑centre initiatives and ensure alignment with HNF's organisational goals and community strategies.
  • QUALIFICATIONS

    Diploma or Degree in Social Work, Gerontology, Nursing or Healthcare related.

    OTHER INFORMATION

    We are looking for a Manager to lead a cluster of Active Ageing Centres (AACs) in HNF. The incumbent will report to the Head, Centre‑Based Services and should possess the following :

  • Minimum 5 years of relevant work experience and has proven experience in team leadership, operations management, and stakeholder engagement.
  • Prior experience in cafe / restaurant management (will be advantageous) as the AAC under the Manager's direct charge will have a community cafe.
  • Approachable and enjoy engaging and working with seniors.
  • You’ll make a difference in many lives, and while challenging, the job offers a sense of personal fulfilment like no others. Embark on a meaningful career with HNF today!

    Please note that your application will be sent to and reviewed by the direct employer – Home Nursing Foundation.

    #J-18808-Ljbffr

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    Centre Manager • Serangoon Garden Circus, Southeast, Singapore

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