This job offer is not available in your country.
Customer Service Coordinator - BLUERAY PTE. LTD.
BLUERAY PTE. LTD.Islandwide, SG6 days ago
Job descriptionMinimum Diploma in any discipline. Good oral and written communication skills. Proficient in MS Office (Word, Excel, PowerPoint) is an advantage. Strong organizational and multitasking abilities. A team player who is willing to learn and adapt. Singaporeans and PRs are encouraged to apply.
Roles & Responsibilities
Responsibilities :
- Attend to customers’ needs and inquiries promptly and professionally.
- Collect and analyze details to prepare product / service report summaries.
- Compile reports on overall customer satisfaction.
- Handle site permit applications, including Risk Assessment, Method Statements, and Permit-to-Work submissions.
- Manage customer complaints, provide appropriate solutions and alternatives within company guidelines, and follow up to ensure resolution.
- Assist with scheduling and placement of work orders.
- Be present onsite to coordinate and assist colleagues before and during repair works.
Requirements :
Tell employers what skills you have
Microsoft Office
Microsoft Excel
Risk Assessment
Customer Experience
Interpersonal Skills
Administration
Freight
Communication Skills
Customer Satisfaction
Statistics
Team Player
Microsoft Word
Customer Service
Shipping
Customer Service Experience
Create a job alert for this search
Customer Service Coordinator • Islandwide, SG