Operations Admin Assistant
Goldbell Engineering Pte LtdTuas, Singapore10 days ago
Job descriptionRepresent the Company in a professional manner as a front line employee Identifying and responding to customers' needs by providing technical advice Work as a team with internal and external stakeholders like customers, contactors, workshop Prepare quotation and raise Work Orders accordingly. Raise job orders to workshops & contractors Liaise with controllers & contractors on service / repair quality and price of work Follow up with workshop & contractors on the service / repair of the vehicles and feedback to customers Update the service / repair schedule and vehicle collection with customers To perform basic investigation into customers' complains and rectify the problems by coming up with recommendation within guidelines Escalate more pressing issues to Supervisors Performs ad hoc duties as assigned by Supervisors
Requirements
- Singaporeans only
- Minimum GCE N Level
- 1-3 years of customer service / admin experience in automotive industry / workshop preferred
- Able to speak English and Chinese to liaise with Chinese speaking stakeholders
- Good interpersonal skills, proactive, independent with positive attitude, good team player and able to communicate with all levels of staff
- Proficient in MS Office - Microsoft Word, Excel and Outlook.
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Admin Assistant • Tuas, Singapore