Roles & Responsibilities
Duration : 3 + 9 months=12 months Contract
Location : Ubi Oxley Bizhub
Working Hours : Monday – Friday 9.30am to 6.30pm, Saturday 9am-1pm
Training Provided, 1 Year Gap Year OK
Roles & Responsibilities
Main Responsibilities
1. Video Editing :
- Video editing using Capcut for Live Stream Clips Daily on Tiktok accounts.
- Video editing for products poster for Facebook / IG / Telegram
2. Order Processing :
Manage E-commerce platform orders packing, coordinate deliveries, and handle returns or exchanges.( Facebook / Website / Tiktok / Shopee / Lazada)3. Customer Support :
Respond to customer inquiries via chat or email.Assist with product recommendations and resolve issues.4. Promotions :
Set up discounts, sales, and special offers Postings on Facebook / Telegram using CanvasCoordinate with the marketing team for campaigns.5. Inventory Management :
Track stock levels and update inventory system.6. Product Management :
Upload new products, descriptions, and pricing on the website.Update stock levels and ensure accurate product details.7. Content Coordination :
Ensure product photos and banners are consistent and appealing.8. TikTok Live Support :
Support hosts during live events by preparing items and engaging with viewers during working hour9.
Any other additional duties or tasks assignedKey Skills
Familiarity with e-commerce platforms (e.g., Facebook / IG / Tiktok / Shopee).Skill in Adobe Illustrator / Photoshop / Capcut / CanvasStrong organizational and communication skills.Customer service experience.Confidence in assisting or participation in live social media events.Tell employers what skills you have
Social Media
Customer Support
Inventory
Photos
Inventory Management
Product Management
Administration Management
Video Editing
Resource Management
Customer Service Experience