Concierge Officer / Boutique Host

As a Boutique Host, you will be the first point of contact in our boutique-setting the tone for an elevated, personalized experience. With elegance, warmth, and precision, you'll welcome guests, manage client flow, and ensure every detail reflects the highest standards of luxury hospitality.

We are an iconic name in the world of haute horlogerie, with a legacy of independent Swiss craftsmanship dating back over a century. Our boutiques serve as immersive spaces where heritage, innovation, and personal service come together. Each client interaction is a reflection of our deep commitment to timeless excellence and human connection.

• Greet all clients and visitors with warmth, discretion, and professionalism
• Manage the client flow and appointment system to ensure a seamless experience
• Maintain the boutique ambiance, ensuring cleanliness, presentation, and readiness at all times
• Provide support during client appointments, boutique events, and VIP experiences
• Assist with administrative tasks including guest logs, daily reports, and service follow-ups
• Work closely with Sales Advisors and Management to uphold service excellence