Senior Process Engineer

Overview

This position is responsible for supporting the Commercial Business team in resolving technical queries from customers and coordinating activities with various stakeholders across cross-functional departments within the organization. The role ensures that operations are carried out effectively to meet the final deliverables of the build plan.

Job Description

• Conduct product qualification and ensure intended specifications are achieved.
• Develop new or improve existing processes and documentation for assembly builds to achieve sustainable production yields.
• Design and qualify tooling / fixtures necessary to support product builds.
• Introduce new technology capabilities to enable the manufacturing of new NPI assemblies.
• Provide technical support to the Sales & Marketing team for customer inquiries.
• Review technical data packs for NPI products or new product variants for RFQ purposes and in-house manufacturing feasibility assessments.
• Provide technical recommendations or conduct evaluations in response to customer inquiries.
• Introduce value-added services such as product design improvement recommendations or troubleshooting support at higher-level system integration at the customer’s site.
• Plan and support key activities related to build plan completion and product qualification.
• Support the Planning Team in developing realistic build schedules for NPI product assemblies.
• Coordinate work activities with cross-functional stakeholders to ensure the build plan remains on track.
• Review and translate customers' product quality specifications into internal manufacturing requirements to ensure product quality performance.
• Perform in-depth root cause analysis of product failures / returns and recommend practical solutions.
• Develop the Assembly Process Sheet (APS) with work instructions for production teams to carry out assembly builds.
• Provide accurate routing details in accordance with the APS.
• Create Standard Operating Procedures (SOPs) for critical processes used in assembly production.
• Review and enhance existing process methodologies to improve manufacturing KPIs such as process yield, scrap rates, and productivity.

Job Requirements

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