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Assistant Manager, Quality Service (Healthcare / Up to $5000) Ref : GAS

Assistant Manager, Quality Service (Healthcare / Up to $5000) Ref : GAS

CELECTI PTE. LTD.D01 Cecil, Marina, People’s Park, Raffles Place, SG
23 days ago
Job description

Roles & Responsibilities

  • Central Part of Singapore
  • 5 days’ work week
  • Competitive salary and benefits with good career growth opportunities

Our client, an organization in the public health sector, is seeking for a passionate and suitable candidate to join the team!

Job Responsibilities

  • Manage and document patient feedback.
  • Coordinate investigations and ensure timely resolution.
  • Draft responses and generate feedback reports.
  • Service Leadership : Implement and monitor service standards and satisfaction initiatives.
  • Organize service campaigns, recognition programs, and training.
  • Support clinics and committees in service quality efforts.
  • Represent management in meetings and take minutes.
  • Lead projects and vet materials (for senior roles).
  • Job Requirements

  • Minimum Degree holder in any related discipline.
  • At least 2-3 years of experience in Service / Hospitality, 4- 5 years of experienceis required for Senior position.
  • Healthcare experience will be preferred.
  • Good interpersonal and communication skills with a passion for service
  • Ability to multi-task, work independently and as a team player
  • Proficient in MS Office
  • Possess good time and project management skills, meticulous and well organised.
  • Interested and suitable candidates, please email your CV in MS Word to

    ammerlinelam@celecti.com.sg

    Ammerline Lam Sze Yi

    CEI Reg. No. : R1104463

    Celecti Pte Ltd

    EA Licence : 16C8045

    Contact No. : +65 96190516

    Tell employers what skills you have

    Ability to Multitask

    Management Skills

    Well Organised

    Client Service Oriented

    Public Health

    Healthcare

    Service Leadership

    MS Office

    Client Service

    MS Word

    Project Management

    Communication Skills

    client services relationships

    Team Player

    Hospitality

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    Healthcare Assistant • D01 Cecil, Marina, People’s Park, Raffles Place, SG