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Customer Service Coordinator (Freight Forwarding) / Bukit Batok - Islandwide, SG
SWIFT SEARCH GLOBAL PTE. LTD.Islandwide, SG8 days ago
Job descriptionHandle customer bookings promptly, ensuring accuracy and completeness. Create export job references and maintain proper documentation. Coordinate with shippers to confirm special shipment requirements before accepting bookings. Keep Sales Personnel updated on booking status. Liaise directly with shipping lines or consolidators (FCL and LCL) to secure space. Confirm booking details and advise shippers accordingly. Arrange trucking and cargo collection services if required by customers. Communicate any vessel delays, changes, or disruptions to shippers promptly. Ensure cargo is sent in good condition and report damages to customers immediately. Verify vendor invoices and close job files accurately. Support ad-hoc duties assigned by the supervisor. At least 1–2 years of relevant experience in freight forwarding, logistics, or shipping operations. Good communication and coordination skills with strong attention to detail. Proficient in Microsoft Office and able to handle multiple tasks efficiently. A team player with a positive attitude and customer-focused mindset.
Roles & Responsibilities
- 5 Days work week
- 9am-6pm
Key Responsibilities :
Requirements :
email - lucas.chang@swiftsearchglobal.com
EA License No : 18C9495
EA Personnel Name : Lucas Chang
EA Personnel No : R1874043
Tell employers what skills you have
Microsoft Office
Microsoft Excel
Strong Attention To Detail
ERP
Invoicing
Administration
Freight Forwarding
Freight Transportation
Freight Insurance Administration
Customerfocused
Freight Handling
Freight
Trucking
Administrative Support
Customer Satisfaction
Microsoft Word
Customer Service
Pricing
Shipping
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Customer Service Coordinator • Islandwide, SG