Roles & Responsibilities
Job Description
- In-depth understanding of the networking concepts - Routing, Switching, Spanning Tree Protocol, HSRP, ARP, VLAN, Inter-VLAN Routing, OSPF, BGP etc. WLAN, wireless controller (WLC), AP (Access Point), WiFi, SSID, Clear Channel Assessment (CCA), heat map and etc
Management of network incidents escalations from L1 / L2, incident and problem and security incident response.
Responsible to work with the respective infra tower teams in troubleshooting and identify root cause, related to network.Responsible to work with the respective network vendors’ support teams for the troubleshooting, identification and resolution of network problems.Handling of the critical network incidents under pressure situations to resolve in timely manner to minimize the business impact.Attend to conference calls with other support teams for problem identification and resolutions.Must have good communication skills and able to work independently.Must adhere to process and policies of the Bank.Able to work under pressure and with minimal supervision.Qualification
Diploma or Bachelor's degree in engineering or computer scienceHands on experience on routers and switches for basic troubleshooting of the network related problems and incidents.Advanced hands-on experience on troubleshooting complex network problems.Logical thinking and problem analysis skills to troubleshoot complex network problem to isolate the root cause and provide suitable resolution.Knowledge of advanced network technologies like VXLAN, Cisco ACI, VXLAN BGP eVPN, SDA, SDWAN etc will be added advantageTell employers what skills you have
Switches
OSPF
Troubleshooting
Channel
Routing
Wireless
Problem Identification
Protocol
WLAN
VLAN
Good Communication Skills
Networking
Routers
ARP
Able To Work Independently
BGP