Roles & Responsibilities
We are seeking a dedicated and proactive In-House IT Support and Technology Project Coordinator to manage internal IT systems and lead / support key technology projects. The successful candidate will be responsible for ensuring smooth daily IT operations, coordinating system upgrades, and assisting with ERP implementations and digital transformation initiatives.
Key Responsibilities
- Lead the design, implementation, and maintenance of IT systems and business applications
- Define project scope, goals, and deliverables; manage timelines, budgets, and progress tracking
- Coordinate and communicate with stakeholders, vendors, and internal teams
- Oversee ERP and system integrations and ensure optimal performance
- Troubleshoot technical issues and monitor system health
- Ensure IT systems comply with security standards and policies
- Support strategic planning and budgeting for IT initiatives with the COO
- Assist in disaster recovery and business continuity planning
- Facilitate internal and external IT audits
- Manage procurement and vendor contracts for IT services
- Maintain technical documentation and user manuals
Job Requirements
Diploma or Degree in Information Technology, Computer Science, or related fieldMinimum 3 years’ experience in IT support and / or project coordinationProven track record with 2–3 full ERP implementations will be an advantageKnowledge of project management tools and methodologies (Agile, Waterfall, etc.)Strong troubleshooting and analytical skillsEffective communicator with strong stakeholder management skillsAble to handle projects from planning through to completionGood documentation and reporting abilitiesTell employers what skills you have
Digital Transformation
Technical Documentation
Strategic Planning
Management Skills
Budgets
ERP
Vendor Contracts
Information Technology
Project Planning
Project Risk Management
IT Operations
Audits
Project Coordination
Business Continuity Planning
Stakeholder Management
Disaster Recovery