Executive, New Business Operations - SINGAPORE LIFE LTD.

Roles & Responsibilities

Singlife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives.

In addition to a comprehensive suite of insurance plans, employee benefits, partnerships with financial adviser channels and bancassurance, Singlife offers investment and advisory solutions through its GROW with Singlife platform. It also offers the Singlife Account, a mobile-first insurance savings plan.

Singlife is the exclusive insurance provider for the Ministry of Defence, Ministry of Home Affairs and Public Officers Group Insurance Scheme. Singlife is also an official signatory of the United Nations Principles for Sustainable Insurance and the United Nations-supported Principles for Responsible Investment, affirming its commitment to finding a better way to sustainability.

The merger of Aviva Singapore and Singlife was announced in September 2020 and created one of the largest homegrown financial services companies in Singapore in a deal valued at S$3.2 billion. It was the largest insurance deal in Singapore at the time.

Singlife was subsequently acquired by Sumitomo Life in March 2024, one of Japan’s leading life insurers, which valued Singlife at S$4.6 billion, making the transaction one of the largest insurance deals in Southeast Asia.

Purpose of the Role :

This role consists of :

• Policy Issuance – Creating client under a common client system, creating contract cover applied for, creating life insureds coverage, billing first premium, ensuring compliance with regulations e.g. Anti-Money Laundering (AML), Insurance Act, LIA undertaking.
• Client Level Changes e.g. change in personal particulars, contact details, returned mails.
• Handling Enquiries & Appeals – enquiries into status of application, appeals relating to administrative requirements.

Role Attributes :

Key Responsibilities :

Requirements : Experience

Education

Key Stakeholders :

If you find yourself able to demonstrate the criteria above, apply with us now. We look forward to your application.

Tell employers what skills you have

Defence

Service Design

Regulatory Compliance

Interpersonal Skills

Fitness

Administration

Selling

Information Design

Internal Controls

Process Engineering

Employee Benefits

Accountability

Appeals

Customer Service

Health Insurance

Service Excellence