Restaurant Supervisor / Manager - Islandwide, SG

Roles & Responsibilities

Role Requirements

• Conduct departmental daily briefings to ensure that all pertinent information is well received by team members.
• Supervise team members to ensure that all tasks assigned / required in the outlet are carried out on time and according to instruction and departmental standards.
• Build a good relationship with guests or regular patrons. Try to remember individual patron’s names and their preferences to extend a personalized service.
• Handle guests’ complaints and comments tactfully and efficiently.
• Handle all administration work pertaining to cashier / bar operation requirement and company’s policies.
• Check the supply of equipment / stock level and ensure that there is no shortage of items which have impact on the operation and guests.
• Check the outlet / back of the house cleanliness to ensure that it is in compliant with F&B sanitation and hygiene rules and regulations.
• Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services / features.
• Ensure that health, safety and security procedures are in place in the outlet.
• Attend all briefings, meetings and trainings as assigned by management.
• Any other duties assigned by your manager or supervisor.

Team Management

Banquet / Events Management

Job Requirements

Tell employers what skills you have

Budgets

Quality Control

Enforcement

Administration

Sanitation

Hospitality Management

PowerPoint

Restaurant Management

Team Management

Excel

Customer Satisfaction

Facilitation

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