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Customer Service Assistant

Customer Service Assistant

THE URBAN CLINIC PTE. LTD.D09 Cairnhill, Orchard, River Valley, SG
30+ days ago
Job description

Roles & Responsibilities

We are a leading Aesthetic Clinic, we are looking for like-minded individuals with the compassion, dedication and commitment to join us in delivering quality care to our patients. The ideal candidate is detail-oriented, attentive and has a genuine service mindset to provide care from the heart.

Responsibilities :

  • Handle registration for patients.
  • Provide accurate information on patient’s enquiries.
  • Handling Customers data base, updating and scheduling customers appointment.
  • Handles booking of appointments, sending appointment reminders via WhatsApp, AI chatbot.
  • Provide general administrative support , whenever required.

Requirements :

  • Professional demeanor and ability to work within designated areas.
  • Willingness to adapt and participate in job rotation.
  • Excellent organizational abilities with a high level of attention to detail.
  • Proficient in IT systems
  • Pleasant personality, impeccable integrity, responsible, responsive, able to work under pressure and independently.
  • Good interpersonal and customer service skills
  • Ability to multitask and prioritize tasks effectively.
  • Tell employers what skills you have

    Customer Service Skills

    Ability to Multitask

    Microsoft Office

    Strong Attention To Detail

    IT Skills

    Administration

    Attentive

    Attention to Detail

    Communication Skills

    Administrative Support

    Team Player

    Scheduling

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    Customer Service Assistant • D09 Cairnhill, Orchard, River Valley, SG