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Assistant Service Delivery Manager

Assistant Service Delivery Manager

TALENTSIS PTE. LTD.Singapore, SG.01, Singapore
19 days ago
Job description

Roles & Responsibilities

Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are looking out for Assistant Service Delivery Manager to join their team and contribute to their ongoing success.

Responsibilities :

  • Build and maintain strong customer relationships
  • Understand client needs and ensure efficient service delivery
  • Lead the service team, resolve conflicts, and streamline processes
  • Manage budgets and identify cost-saving opportunities without compromising quality
  • Analyze customer feedback to enhance and improve services
  • Collaborate with team leaders to align service standards and address issues
  • Stay organized and consistently meet deadlines

Requirements :

  • Degree in Computer Science or relevant background
  • Proven experience in customer service, leadership, or logistics
  • Proficient in business software and digital tools
  • Strong project management, quality control, and customer service skills
  • Effective resource planning and attention to detail
  • Excellent leadership and team collaboration abilities
  • (EA Reg No : 20C0312)

    Please email a copy of your detailed resume to for immediate processing.

    Only shortlisted candidates will be notified.

    Tell employers what skills you have

    Customer Service Skills

    Team Collaboration

    Budgets

    Leadership

    Quality Control

    International Business

    Service Management

    Customer Relationships

    Information Technology

    Service Leadership

    Project Management

    Attention to Detail

    PMP

    Customer Satisfaction

    ITIL

    Customer Service

    Strategic Partnerships

    Delivery Management

    People Management

    Service Delivery

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    Service Delivery Manager • Singapore, SG.01, Singapore

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