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Air Freight Operation Executive - Islandwide, SG
NS INTERNATIONAL PTE. LTD.Islandwide, SG1 day ago
Job descriptionMinimum 2–3 years of experience in air freight operations or freight forwarding. Strong knowledge of air cargo processes, airline procedures, and customs regulations. Excellent communication and negotiation skills. Ability to work under pressure and handle multiple shipments simultaneously. Proficiency in MS Office and freight management systems. Strong attention to detail and problem-solving skills.
Roles & Responsibilities
We are seeking a highly motivated and detail-oriented Air Freight Operations Executive to join our operations team. This role will be responsible for coordinating and managing air freight shipments.
Key Responsibilities
- Handle end-to-end coordination of air freight shipments Import and Export, including booking, documentation, customs clearance, and delivery.
- Liaise with airlines, ground handlers, customs brokers, and clients to ensure timely and accurate movement of cargo.
- Monitor shipment status, proactively resolve delays or issues, and keep customers updated.
- Prepare and review shipping documents such as airway bills, invoices, packing lists, and customs declarations.
- Maintain compliance with international shipping regulations and company policies.
- Provide exceptional customer service by addressing inquiries, resolving complaints, and building strong relationships with clients.
- Coordinate with internal departments to ensure efficient and cost-effective operations.
Qualifications & S
Qualifications & Skills
Tell employers what skills you have
Negotiation
Microsoft Office
Microsoft Excel
Strong Attention To Detail
Inventory
Exceptional Customer Service
Freight
Customer Service
Shipping
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Operation Executive • Islandwide, SG