Roles & Responsibilities
Job Description & Requirements
My client is a Shipping MNC with global presence, they are currently hiring for an IT Operations Executive to join their Tech team and be responsible for daily IT operations and technical support.
Responsibilities
- Deliver effective technical solutions to resolve user issues, reduce recurrence, and enhance productivity.
- Manage IT assets such as laptops, mobile devices, and audio / visual equipment, ensuring proper hardware upkeep, patching, and compliance.
- Take proactive measures to prevent both planned and unplanned outages, minimizing service interruptions.
- Support a modern, reliable IT environment by identifying outdated technologies and coordinating timely upgrades or replacements.
- Provide AV and IT support for departmental events.
- Promote the company’s "cloud-first" approach by improving the adoption and use of Google Workspace (GWS) and related tools.
- Provide IT support to internal departments, including sourcing quotes, preparing onboarding materials, and setting up software and hardware.
- Work closely with Groupware, Infrastructure, Security, and other teams to test, troubleshoot, and resolve issues.
Requirements
Diploma or Degree in Information Technology, Computer Science, or related discipline.1–2 years of experience in IT operations or technical support.Strong troubleshooting and technical skills for daily issue resolution.Ability to collect and analyze information effectively.Hands-on knowledge of various software, hardware, and applications.Proactive, solution-driven mindset with the ability to see projects through to completion.Strong analytical skills for problem-solving and record analysis.Collaborative, team-oriented approach to assisting colleagues and departments.Excellent interpersonal and communication skills, with the ability to build strong working relationships.How to Apply :
Interested candidate, please submit your updated resume in MS WORD Format to : Email – raymond.gan@achievegroup.asia or call your Consultant, Raymond Gan (Reg. No : R1988743), at 6590 9968 or WhatsApp 9297 1560 for a confidential discussion.
Please indicate the below information in your resume :
Current & Expected salaryReason(s) for leavingAvailability to commence workTell employers what skills you have
Analyze Information
Analytical Skills
Hardware
Laptops
Information Technology
IT Operations
MS Word
AV
Mobile Devices
Sourcing
Shipping
Technical Support