Job Title :
Cleaning Operations Manager
The successful candidate will be responsible for overseeing and managing daily cleaning operations, leading and coordinating a team of 22 cleaners, and ensuring daily attendance. They must also create and maintain deployment schedules, transport cleaners to job sites, and handle attendance tracking and timesheets.
Key Responsibilities :
- Oversee and manage daily cleaning operations
- Lead and coordinate a team of 22 cleaners
- Create and maintain deployment schedules
- Ensure daily attendance and arrange replacements when necessary
- Transport cleaners to job sites
- Handle attendance tracking and timesheets
- Manage feedback and complaints from customers professionally
- Oversee inventory and ordering of cleaning supplies and equipment
- Provide training, support, and discipline to cleaners
Requirements :
At least 5 years of experience in a cleaning operations supervisory roleStrong leadership and organizational skillsAbility to respond quickly to emergencies or schedule changesValid driver's licenseBilingual skills in English and Mandarin preferred for communication with team and clients