Customer Service Assistant (Logistics Industry) - Islandwide, SG

Roles & Responsibilities

Company Overview

Our client is a trusted global logistics leader, delivering seamless end-to-end solutions across 49 countries. From air and sea freight to warehousing and distribution, they combine decades of experience with cutting-edge innovation to move goods with speed, care, and precision.

📍 Location : West, Singapore

🚌 Shuttle Bus Pickup : Jurong East MRT

💰 Benefits : AWS + Variable Bonus, annual salary review

🕒 Working Hours : Monday–Friday; 8 : 30AM - 6PM

Position Summary

Are you a detail-driven logistics professional with a passion for precision and customer satisfaction? We’re looking for a proactive Coordinator to manage the heartbeat of our import / export operations and inventory flow. If you thrive in fast-paced environments and love connecting the dots between people, processes, and performance—this is your moment.

Key Responsibilities

• Be the first point of contact for customers—delivering service excellence via phone and email
• Prepare shipping and customs documentation with accuracy and speed
• Monitor shipment clearance and delivery timelines to ensure smooth execution
• Track and report inventory levels, resolving discrepancies swiftly
• Collaborate with warehouse supervisors and cross-functional teams to fulfill orders
• Uphold safety standards and contribute to a clean, organized workspace
• Support continuous improvement and process optimization

What We’re Looking For

If you're ready to advance your career in a dynamic and forward-thinking environment, we encourage you to apply!

🔗 Click “Apply Now” to submit your application.

📩 Only shortlisted candidates will be contacted.

JAC Recruitment Pte. Ltd.

EA License No : 90C3026

EA Personnel Name : Ng Siew Thien

Registration No : R22107842

Tell employers what skills you have

Management Skills

Warehousing

Microsoft Office

Ability To Work Independently

Inventory

Supply Chain

Freight

Customer Satisfaction

Process Optimization

Team Player

Customer Service

Service Excellence

Stakeholder Management

Shipping