Service Engineer (Chillers)

Roles & Responsibilities

We are seeking a skilled and motivated Service Engineer to join our team, specializing in chiller maintenance and commissioning. The ideal candidate will have hands-on experience in servicing chillers and related HVAC systems, demonstrating strong technical abilities, excellent problem-solving skills, strong communication skills, and a commitment to delivering outstanding customer service.

Key Responsibilities :

• Perform routine maintenance and troubleshooting of chiller systems to ensure optimal performance and efficiency.
• Provide exceptional customer service by addressing client inquiries and concerns regarding chiller operations and maintenance.
• Diagnose mechanical, electrical, and control system issues and implement effective solutions.
• Educate clients on proper operation and maintenance practices to extend the lifespan of their chiller systems.
• Prepare and submit detailed reports outlining service activities, findings, and recommendations for future improvements.
• Execute commissioning processes for new chiller installations, ensuring systems are installed correctly and functioning as designed.
• Collaborate with customers and contractors to verify system performance and compliance with specifications.
• Foster a collaborative working relationship with contractors, encouraging teamwork and shared problem-solving.
• Work closely with contractors to share knowledge, improve processes, and enhance overall service delivery.
• Adhere to safety protocols and regulations while performing service tasks to ensure a safe working environment. Conduct safety briefings and ensure all parties understand their responsibilities regarding safety.
• May involve working in various environmental conditions, including outdoor settings.
• Field-based role requiring travel to client sites.
• Available to respond to chiller breakdown calls during assigned standby shifts.

Education & Experience :

Diploma or Bachelor’s Degree in Engineering

Proven experience in chiller maintenance, commissioning, or related HVAC roles (3–5 years)

Requirements :

3–5 years of experience in HVAC or chiller systems

Strong technical knowledge of chiller systems, HVAC principles, and electrical controls

Excellent problem-solving skills and attention to detail

Strong communication skills to interact effectively with clients and team members

Ability to work independently and manage time efficiently

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Tell employers what skills you have

Field Service

Preventive Maintenance

Troubleshooting

Ability To Work Independently

Exceptional Customer Service

HVAC

Electrical

Attention to Detail

Communication Skills

Customer Service

Electronics

Commissioning

Service Delivery

Technical Support