Assistant Manager / Manager, Partnerships Activation (Edutainment), Mandai X - 1 Year Contract

Overview

This role is hired under Mandai X, the growth accelerator and venture building arm of Mandai Wildlife Group. Mandai X aims to influence changes in attitudes, decisions and behaviours to drive growth and impact beyond boundaries. Welcome to Mandai X. If you're detail-driven, people-savvy, and thrive in fast-paced projects, this role is for you. We are looking for a hands-on Activation Manager to bring partner launches to life. You will own the end-to-end activation implementation process—from procurement and vendor onboarding to logistics, on-ground execution, and post-campaign reporting. You'll ensure every launch runs smoothly, collaborate with cross-functional teams, and monitor budgets, timelines, and quality.

Additionally, you will support product testing, gather feedback, and translate insights into improvements that enhance the customer and partner experience. With a mix of project management, cross-functional operations know-how, and attention to detail, you'll help optimize workflows, ensure brand consistency, and drive impact across every activation. Experience with brand IP licensing is a plus.

Responsibilities

Process and activation management

Procurement and logistics support — initiate end-to-end procurement, lead partner onboarding and vendor creation / registration, manage delivery to and from warehouses, storage of merchandise, recruit, manage and train on-ground part-timers, track expenses per partner location including invoicing and post-campaign reporting

Optimization workflow — develop and update operations playbooks, ensure all collaterals adhere to brand guides, manage visual merchandising layouts to maximize purchase conversions

Project manage implementation through launch — set milestones, conduct check-ins, coordinate with vendors and cross-functional teams

Set up Contentful for each partner location and update content as needed

Develop operations / retail briefs for on-ground implementations and create FAQs for activations

User journey and operations guidance for activations — product development support, test product features for partner launches, collate feedback into actionable items, support reporting and dashboards for product KPIs and OKRs

Support reporting of total revenue and SDIC metrics; maintain dashboards for product KPIs and experience metrics (CSAT, NPS)

Qualifications

Degree in Business, Product Design, or a related field

Strong knowledge of events and product development processes

Excellent project management and organisational skills; ability to handle multiple priorities; strong interpersonal and negotiation skills

5–8 years of experience in planning and executing events or activations from concept to completion

Experience in startups, scale-ups, or early-stage ventures with comfort handling limited resources and incomplete information; ability to pivot quickly while driving progress; resilient in fast-changing environments

Experience balancing creative design ambitions with operational execution

Knowledge of visual merchandising and creating engaging event / retail setups

Familiarity with project management tools (e.g., Trello, Asana, Monday.com) and milestone tracking

Experience working with cross-functional teams (marketing, ops, product, creative) to deliver seamless events

Exposure to customer experience measurement (CSAT, NPS, or similar tools)

Experience drafting event briefs, FAQs, and user journey guides for smooth execution

Familiarity with CMS tools (like Contentful) and basic data analytics or dashboarding

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Administrative

Industries

Travel Arrangements

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