Sales Consultant

Job Description

We are a service-based company, looking for sales to do consultative sales through face to face appointments.

Role

As a Sales Consultant, you will be responsible for engaging potential clients, understanding their needs, and guiding them through a consultative sales process. Your primary goal is to help clients make informed decisions and confidently proceed with our service package. You will handle inquiries, conduct consultations, address objections, and ensure a seamless customer experience while driving revenue growth.

Responsibilities

1. Lead Prospecting & Outreach

o Actively call leads from various sources to introduce them to our services.

o Qualify prospects by understanding their needs and determining fit.

o Schedule consultations with interested leads and follow up consistently.

2. Consultative Selling & Customer Engagement

o Conduct personalized one-on-one consultations to address client concerns.

o Educate clients on solutions that align with their goals and circumstances.

o Build rapport and maintain long-term relationships through professional and ethical sales practices.

3. Sales Process & Closing

o Guide potential clients through the decision-making process.

o Overcome objections related to fees, timing, and service value.

o Close deals efficiently and ensure smooth onboarding.

4. Pipeline & Lead Management

o Maintain accurate records of leads, calls, and follow-ups in the CRM.

o Execute timely and structured follow-ups to maximize conversion rates.

o Ensure all prospects receive a high standard of service and communication.

5. Performance & Growth

o Consistently meet and exceed monthly sales targets.

o Continuously improve sales techniques, objection handling, and closing strategies.

o Stay updated on market trends and client behaviour to refine sales approaches.

Requirements

• At least 2 years of experience in consultative sales, or B2C industry preferably in high-value service industries.
• Handle face to face customers
• Proven ability to handle objections and guide prospects toward confident decisions.
• Strong interpersonal skills with the ability to build rapport quickly.
• Proficiency in spoken and written English to communicate with a diverse client base.
• Self-motivated with a results-driven mindset.
• Persistent in follow-ups and closing deals through multiple touchpoints.
• Comfortable using CRM tools, WhatsApp for business communication, and structured sales tracking.
• Ability to work efficiently in a fast-paced sales environment.
• Achieve and maintain a high closing rate on consultations.
• Meet or exceed monthly sales package targets.
• Ensure a high follow-up success rate for non-closed leads.
• Maintain an organized and efficient sales pipeline.
• Maintain high consultation attendance rates.
• Deliver exceptional service that ensures strong customer trust and retention.
• Able to follow lead off office hours.

Working Hours :

Mon to Fri 9am - 6.30pm

( Flexi working hours )

Mon to Fri 9am - 6pm

Sat half day WFH to do follow up

Requirements

Sales Consultant